SMS Compliance and Messaging Program Disclosure

Effective Date: [EFFECTIVE DATE]

This page describes the SMS messaging program operated by [LEGAL ENTITY NAME, confirm with attorney] ("Hit Network"). It explains what messages we send, how to opt in, how to opt out, and how to get help.

Program Description

Hit Network operates an SMS messaging program to send account-related and transactional messages to users who have explicitly opted in. Typical recipients include creator partners working with Hit Network, business contacts who submitted an inquiry, and people Hit Network has an existing business relationship with.

This is not a general marketing or promotional blast list. We do not buy or rent phone numbers. Every recipient on the program opted in directly with Hit Network.

Message Types

Messages sent through the program may include:

The program is not used to send unsolicited promotional content to general consumers.

Message Frequency

Message frequency varies based on your relationship with Hit Network and the purpose you opted in for. We send no more than [N, confirm with attorney; typical is "10 messages per month"] messages per month per opted-in user under normal conditions.

If you opted in for a specific event (for example, a one-time follow-up), you may receive fewer messages, or only the messages tied to that purpose.

How to Opt In

You opt in to receive SMS messages from Hit Network by one of the following methods:

  1. Submitting a form on hitnetwork.com that includes your phone number and a checkbox confirming you consent to receive SMS messages from Hit Network. The consent language is shown next to the checkbox at the time of submission.
  2. Providing verbal consent during onboarding as part of a creator partnership or business engagement, where Hit Network documents your consent in writing (date, time, method, phone number, purpose).
  3. Replying to a confirmation message from Hit Network with a confirming keyword when required.

Consent is captured and stored along with the date, method, and purpose of opt-in.

You can also opt in by texting START or JOIN to a Hit Network short code or phone number if one has been provided to you.

How to Opt Out

You can opt out at any time by replying to any Hit Network SMS message with any of the following keywords:

After you reply with one of these keywords, you will receive a single confirmation message acknowledging the opt-out, and we will stop sending you messages.

If you opt out and later want to receive messages again, you will need to opt in again using one of the methods described above.

How to Get Help

Reply HELP to any Hit Network SMS message and you will receive a reply with contact information:

For help, email support@hitnetwork.com.

You can also email support@hitnetwork.com directly at any time with questions about the SMS program.

Carriers and Charges

Hit Network's SMS messages are deliverable on all major US carriers, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply. Hit Network does not charge for SMS messages, but your wireless carrier may charge standard message and data rates based on your plan. Check with your carrier if you are unsure.

Privacy

Phone numbers collected for the SMS program are used only for the purpose the user consented to. We do not sell phone numbers. We do not share phone numbers with third parties for their marketing.

We share phone numbers only with service providers (such as Twilio, our SMS delivery vendor) to the extent needed to send and receive messages.

For full privacy practices, see our Privacy Policy.

Terms

Use of the SMS program is also subject to our Terms of Service.

Contact

Questions about the SMS program:

support@hitnetwork.com
[LEGAL ENTITY NAME, confirm with attorney]
[BUSINESS ADDRESS, confirm with attorney]